Domestic & International Flight Booking Services

Essential Airline Booking Rules & Travel Policies

• Passenger Name & Identity Verification

  Airline tickets must reflect exact legal identity records to avoid boarding denial at airport security and immigration checkpoints:

  1. Passenger first, middle, and last name must exactly match your government photo ID (Aadhaar / Voter ID) for domestic flights
  2. International flight bookings require name spelling matching your valid Passport with minimum 6 months remaining validity
  3. Date of birth and gender specifications must align with official identity documentation across all tickets
  4. Frequent flyer membership numbers can be linked during booking to preserve miles and loyalty tier privileges

• Baggage Policy & Luggage Allowances

  Understanding cabin and check-in luggage boundaries prevents unexpected excess baggage surcharges at the airport check-in counter:

  1. Domestic Indian flights standard economy: 15 kg check-in baggage and 7 kg cabin handbag allowance
  2. International routes: 20 kg to 35 kg check-in baggage depending on route, airline tier, and piece-concept destinations (US/Canada)
  3. Pre-purchased excess baggage booked through our desk carries up to 40% discount compared to airport counter gate rates
  4. Cabin baggage dimension compliance and restricted liquid allowances (under 100ml containers) strictly enforced

• Fare Rules, Rescheduling & Cancellation Policies

  Transparent clarity on ticket conditions ensures complete financial protection before confirming your itinerary:

  1. Refundable vs. non-refundable fare comparison provided before ticket issuance with itemized fee breakdowns
  2. Date change rules, airline reissue penalties, and fare difference calculations clearly explained in writing
  3. Direct waiver management for schedule disruptions, flight delays, or airline-initiated route cancellations
  4. Prompt processing of unutilized tax refunds on eligible non-refundable tickets as per DGCA regulations

• Transit Regulations & Layover Compliance

  Critical guidelines for international itineraries involving connecting flights and multi-carrier transfers:

  1. Single PNR ticket issuance ensures your checked baggage automatically transfers to your final destination
  2. Hub transit visa advisory for layovers in Schengen countries, UK, US, or specific Gulf transit terminals
  3. Minimum Connection Time (MCT) verification to safeguard travelers against tight terminal layovers
  4. Airport transit terminal navigation guidance for senior citizens, families, and solo first-time international travelers

• Special Assistance & In-Flight Preferences

  Customized travel services tailored to individual passenger requirements throughout the flight journey:

  1. Advance seat assignments including aisle, window, extra-legroom, and front-row seating allocations
  2. Special dietary meal requests including Pure Vegetarian (VGML), Jain Vegetarian (VJML), and Child Meals
  3. Complimentary airport wheelchair assistance booking for senior citizens and mobility-impaired passengers
  4. Unaccompanied Minor (UMNR) and infant bassinet seat arrangements with full airline documentation support

• Corporate & Group Air Ticketing Fares

  Cost-effective booking solutions designed for corporate delegations, wedding groups, and student cohorts:

  1. Special negotiated group fares for bookings of 10 or more passengers traveling together on identical sectors
  2. Flexible passenger name submission deadlines allowing corporate planners to confirm seat allocations early
  3. GST-compliant tax invoicing with verified corporate registration details for full input tax credit (ITC) claim
  4. Dedicated account manager handling re-routings, emergency standby requests, and corporate traveler profile updates